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What is the General Data Protection Regulation (GDPR) and how does it apply to the personal information iOffer collects?

What is the General Data Protection Regulation (GDPR)?

The GDPR unifies data protection laws across Europe. It applies to any company or service which collects and/or processes personal information from any European Union (EU) resident, regardless of locale. 

What data is subject to the GDPR?

Any information that could directly or indirectly identify an individual.  This includes names, addresses, phone numbers, date of birth, IP addresses, cookies, social media information, etc. 

What is iOffer's role?

Under the GDPR, iOffer is considered a Controller. A Controller is an entity that decides what to do with the collected data. For example, a Controller may use marketing or analytics services to improve website offerings. 

What is iOffer doing to comply with the GDPR? 

iOffer is fully committed to achieving compliance with the GDPR regulations. In February 2018, we updated our Privacy Policy in anticipation of the new rules. In addition to the GDPR principles, iOffer complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S.Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information transferred from the European Union and Switzerland to the United States. 

How does iOffer use the data it collects? 

iOffer collects personal data to facilitate transactions between buyer and seller, to provide site personalization (user preferences), marketing initiatives (including social media sharing, connection settings, and email campaigns) and analytics (to improve site performance).  

In addition to the above, iOffer has implemented the following GDPR safeguards:

1. Requiring explicit consent to the collection/use of cookies and email for marketing initiatives.

2. The ability to withdraw or amend consent (both cookie and email) in user preferences.

3. Enabling data portability by allowing users to download personal via an 'Export Profile' link in user preferences.

4. Allowing users to exercise their Right to be Forgotten and erase personal information via the "Close Account" link in user preferences. (Note: If the 'Delete Profile' option is not available for any reason, please make a request directly at help.ioffer.com > Account > Privacy > GDPR > Delete Profile)   

 

What do I do if I have a GDPR related issue?

If you have questions or concerns with our data collection policy, contact us directly at privacy@ioffer.com or submit a Helpdesk request at help.ioffer.com > Account > Privacy > GDPR

How do I escalate an issue if my GDPR request is not addressed?

If we are unable to resolve your issue within 30 days, please contact the supervisory authority in your EU member state to escalate the matter:

Austria
Österreichische Datenschutzbehörde
Hohenstaufengasse 3
1010 Wien
Tel. +43 1 531 15 202525
Fax +43 1 531 15 202690
dsb@dsb.gv.at
http://www.dsb.gv.at/

Belgium
Commission de la protection de la vie privée
Commissie voor de bescherming van de persoonlijke levenssfeer
Rue de la Presse 35 / Drukpersstraat 35
1000 Bruxelles / 1000 Brussel
Tel. +32 2 274 48 00
Fax +32 2 274 48 35
commission@privacycommission.be
http://www.privacycommission.be/

Bulgaria
Commission for Personal Data Protection
2, Prof. Tsvetan Lazarov blvd.
Sofia 1592
Tel. +359 2 915 3580
Fax +359 2 915 3525
kzld@cpdp.bg
http://www.cpdp.bg/

Croatia
Croatian Personal Data Protection Agency
Martićeva 14
10000 Zagreb
Tel. +385 1 4609 000
Fax +385 1 4609 099
azop@azop.hr or info@azop.hr
http://www.azop.hr/

Cyprus
Commissioner for Personal Data Protection
1 Iasonos Street,
1082 Nicosia
P.O. Box 23378, CY-1682 Nicosia
Tel. +357 22 818 456
Fax +357 22 304 565
commissioner@dataprotection.gov.cy
http://www.dataprotection.gov.cy/

Czech Republic
The Office for Personal Data Protection
Urad pro ochranu osobnich udaju
Pplk. Sochora 27
170 00 Prague 7
Tel. +420 234 665 111
Fax +420 234 665 444
posta@uoou.cz
http://www.uoou.cz/

Denmark
Datatilsynet
Borgergade 28, 5
1300 Copenhagen K
Tel. +45 33 1932 00
Fax +45 33 19 32 18
dt@datatilsynet.dk
http://www.datatilsynet.dk/

Estonia
Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
Väike-Ameerika 19
10129 Tallinn
Tel. +372 6274 135
Fax +372 6274 137
info@aki.ee
http://www.aki.ee/en

Finland
Office of the Data Protection Ombudsman
P.O. Box 315
FIN-00181 Helsinki
Tel. +358 10 3666 700
Fax +358 10 3666 735
tietosuoja@om.fi
http://www.tietosuoja.fi/en/

France
Commission Nationale de l’Informatique et des Libertés – CNIL
8 rue Vivienne, CS 30223
F-75002 Paris, Cedex 02
Tel. +33 1 53 73 22 22
Fax +33 1 53 73 22 00
http://www.cnil.fr/

Germany
Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
Husarenstraße 30
53117 Bonn
Tel. +49 228 997799 0; +49 228 81995 0
Fax +49 228 997799 550; +49 228 81995 550
poststelle@bfdi.bund.de
http://www.bfdi.bund.de/
Germany splits complaints amoung a number of different agencies, to sort out which one applies, use:
https://www.bfdi.bund.de/bfdi_wiki/index.php/Aufsichtsbeh%C3%B6rden_und_Landesdatenschutzbeauftragte

Greece
Hellenic Data Protection Authority
Kifisias Av. 1-3, PC 11523
Ampelokipi Athens
Tel. +30 210 6475 600
Fax +30 210 6475 628
contact@dpa.gr
http://www.dpa.gr/

Hungary
National Authority for Data Protection and Freedom of Information
Szilágyi Erzsébet fasor 22/C
H-1125 Budapest
Tel. +36 1 3911 400
peterfalvi.attila@naih.hu
http://www.naih.hu/

Ireland
Data Protection Commissioner
Canal House
Station Road
Portarlington
Co. Laois
Lo-Call: 1890 25 22 31
Tel. +353 57 868 4800
Fax +353 57 868 4757
info@dataprotection.ie
http://www.dataprotection.ie/

Italy
Garante per la protezione dei dati personali
Piazza di Monte Citorio, 121
00186 Roma
Tel. +39 06 69677 1
Fax +39 06 69677 785
garante@garanteprivacy.it
http://www.garanteprivacy.it/

Latvia
Data State Inspectorate
Director: Ms Daiga Avdejanova
Blaumana str. 11/13-15
1011 Riga
Tel. +371 6722 3131
Fax +371 6722 3556
info@dvi.gov.lv
http://www.dvi.gov.lv/

Lithuania
State Data Protection
Žygimantų str. 11-6a
011042 Vilnius
Tel. + 370 5 279 14 45
Fax +370 5 261 94 94
ada@ada.lt
http://www.ada.lt/

Luxembourg
Commission Nationale pour la Protection des Données
1, avenue du Rock’n’Roll
L-4361 Esch-sur-Alzette
Tel. +352 2610 60 1
Fax +352 2610 60 29
info@cnpd.lu
http://www.cnpd.lu/

Malta
Office of the Data Protection Commissioner
Data Protection Commissioner: Mr Joseph Ebejer
2, Airways House
High Street, Sliema SLM 1549
Tel. +356 2328 7100
Fax +356 2328 7198
commissioner.dataprotection@gov.mt
http://www.dataprotection.gov.mt/

Netherlands
Autoriteit Persoonsgegevens
Prins Clauslaan 60
P.O. Box 93374
2509 AJ Den Haag/The Hague
Tel. +31 70 888 8500
Fax +31 70 888 8501
info@autoriteitpersoonsgegevens.nl
https://autoriteitpersoonsgegevens.nl/nl

Poland
The Bureau of the Inspector General for the Protection of Personal Data – GIODOul. Stawki 2
00-193 Warsaw
Tel. +48 22 53 10 440
Fax +48 22 53 10 441
kancelaria@giodo.gov.pl; desiwm@giodo.gov.pl
http://www.giodo.gov.pl/

Portugal
Comissão Nacional de Protecção de Dados – CNPD
R. de São. Bento, 148-3°
1200-821 Lisboa
Tel. +351 21 392 84 00
Fax +351 21 397 68 32
geral@cnpd.pt
http://www.cnpd.pt/

Romania
The National Supervisory Authority for Personal Data Processing
President: Mrs Ancuţa Gianina Opre
B-dul Magheru 28-30
Sector 1, BUCUREŞTI
Tel. +40 21 252 5599
Fax +40 21 252 5757
anspdcp@dataprotection.ro
http://www.dataprotection.ro/

Slovakia
Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Tel.: + 421 2 32 31 32 14
Fax: + 421 2 32 31 32 34
statny.dozor@pdp.gov.sk
http://www.dataprotection.gov.sk/

Slovenia
Information Commissioner
Ms Mojca Prelesnik
Zaloška 59
1000 Ljubljana
Tel. +386 1 230 9730
Fax +386 1 230 9778
gp.ip@ip-rs.si
https://www.ip-rs.si/

Spain
Agencia de Protección de Datos
C/Jorge Juan, 6
28001 Madrid
Tel. +34 91399 6200
Fax +34 91455 5699
internacional@agpd.es
https://www.agpd.es/

Sweden
Datainspektionen
Drottninggatan 29
5th Floor
Box 8114
104 20 Stockholm
Tel. +46 8 657 6100
Fax +46 8 652 8652
datainspektionen@datainspektionen.se
http://www.datainspektionen.se/

United Kingdom
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
Tel. +44 1625 545 745
international.team@ico.org.uk
https://ico.org.uk
EUROPEAN FREE TRADE AREA (EFTA)

Iceland
Icelandic Data Protection Agency
Rauðarárstíg 10
105 Reykjavík
Tel. +354 510 9600; Fax +354 510 9606
postur@personuvernd.is

Liechtenstein
Data Protection Office
Kirchstrasse 8, P.O. Box 684
9490 Vaduz
Principality of Liechtenstein
Tel. +423 236 6090
info.dss@llv.li

Norway
Datatilsynet
The Data Inspectorate
P.O. Box 8177 Dep
0034 Oslo
Tel. +47 22 39 69 00; Fax +47 22 42 23 50
postkasse@datatilsynet.no

Switzerland
Data Protection and Information Commissioner of Switzerland
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter
Mr Adrian Lobsiger
Feldeggweg 1
3003 Bern
Tel. +41 58 462 43 95; Fax +41 58 462 99 96
contact20@edoeb.admin.ch

 

 

 

 

 

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