Note: Canceling a transaction does not guarantee your refund. Request a refund from the seller prior to a cancellation.
Only buyers can submit cancellation requests, with a limit of 10 cancellations per month.
Retract an Offer
Buyers can retract an offer BEFORE:
- the seller accepts the offer
- the offer expires
Cancel a Transaction
Buyers can cancel a transaction IF:
- the transaction is not rated positively
- no more than 60 days have passed since the transaction date
- this is your first cancellation for this transaction
Item purchased on September 1 (and hasn't been rated positive by the buyer)
Last day to submit a transaction cancellation request: October 31